16 Sep
|
EXL
|
Uttar Pradesh
Description
This role is to provide a high standard of Cash allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner.
Proactively manage a portfolio of complex, medium-to-high value clients, ensuring the timely negotiation, collection and settlement of overdue invoices.
Ensuring a high standard of & accurate customer payments reconciliation, investigation of debt issues taking necessary actions to maximize debt collection within budgeted costs and agreed service standards.
To diligently investigate unpaid invoices with the overriding aim of reducing debt and the risk of possible bad debt exposure to the business.
Ensuring all queries are resolved in an effective manner.
To become a subject matter expert in the debt collections arena, working to implement best practice and supporting other team members through coaching and mentoring.
Key Accountabilities
Generate invoices from requests received within agreed timescales and where required ensure reconciliation and adjustments are carried out.
Reduction in debt in accordance with departmental and individual objectives by implementing excellent methods of credit control.
Finding the most productive and effective method of collection / resolution, utilizing waiver /write off within authority.
Ensuring all payments received are receipted timely and accurately, and are reconciled to outstanding debt identifying and resolving any issues.
To accurately process invoices, credit notes, refunds, write offs across operating platforms and ledgers within agreed timescales.
Ensuring timely and accurate account reconciliation across own portfolio of clients, keeping unreconciled cash to a minimum.
Provide excellent service to wide-ranging internal stakeholders within agreed service level agreements where applicable.
Provide excellent service to clients to ensure we are seen as the most admired partner with which to do business.
Build rapport,
📌 Senior Executive Uttar Pradesh
🏢 EXL
📍 Uttar Pradesh