Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Renewals Ownership
Independently manage end-to-end renewal cycles for an assigned portfolio of accounts, including outreach, quoting, negotiation, and contract execution.
Prepare and deliver renewal quotes, driving toward a 95%+ gross retention rate.
Own the renewal timeline for assigned accounts, ensuring all milestones are met well in advance of contract expiration.
Identify at-risk renewals early and partner with Customer Success and Account Management to develop retention strategies.
Serve as a pre-escalation point to vet and troubleshoot renewal issues before escalating to the Sr. Director.
Drive and lead renewal forecast calls, providing accurate pipeline reporting and renewal status updates to Customer Success leadership.
Contract & Order Management
Create accurate contractual order documents for renewals, amendments, and add-ons in accordance with Trintech's contracting standards.




Generate and maintain renewal quotes using DealHub and Salesforce CPQ, ensuring accurate product and pricing configuration.
Track the signatory process and maintain up-to-date chance and contract status in Salesforce.
Support the Deal Desk process for complex or non-standard renewal transactions.
Prepare monthly reconciliation reports for processed renewals and customer assets.
Process Improvement & Collaboration
Identify inefficiencies in the renewals process and proactively propose and implement improvements.
Collaborate with the Revenue Operations team on cross-functional initiatives to streamline contracting and renewals workflows.
Contribute to internal documentation of renewals procedures and best practices.
Provide informal guidance and support to junior Renewals Specialists, sharing knowledge and helping onboard recent team members.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
5+ years of experience in

📌 Sr Renewals Specialist Bengaluru
🏢 Trintech Solutions
📍 Bengaluru