Job Description
Manage and drive resolution of end-to-end factory quality issues during NPI and production.
Lead or coordinate Failure Analysis (FA), Root Cause Analysis, and Corrective Action (RCCA) for product quality issues.
Support quality issues identified through: Incoming Quality Control (IQC), In-Process Quality Control (IPQC), First Article Inspection (FAI), Outgoing Quality Control (OQC), On-Going Reliability Testing (ORT), Yield fallouts, Customer complaints, and Field failures.
Work closely with factory, engineering, manufacturing, quality, and supplier teams to identify root causes and implement effective corrective actions.
Track quality issues to closure and verify corrective-action effectiveness.
Monitor incoming, in-process, outgoing, and reliability quality performance during NPI builds and production ramp.
Support factory builds and provides onsite quality coordination as needed.
Escalate critical quality risks and ensure explicit communication to cross-functional stakeholders.

Key Requirements




Bachelor's degree in engineering or equivalent practical experience.
5+ years of relevant experience in Product Quality, Manufacturing Quality, NPI Quality, or related areas.
Strong hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.
Experience supporting NPI, factory builds, and mass-production quality.
Good understanding of IQC, IPQC, FAI, OQC, ORT, yield analysis, and field/customer quality issues.
Experience working with contract manufacturers or electronics manufacturing settings.
Strong cross-functional communication and problem-solving skills.
Valuable written and spoken English.

Preferred Experience
Consumer electronics, smartphone, or other high-volume electronics manufacturing experience.
Experience working directly with an EMS/CM factory.
Familiarity with quality tools such as SPC, Cp/Cpk, GR&R;, DOE, Pareto, Fishbone, 5 Why, and 8D.
Experience coordinating with international e

📌 Product Quality Engineer Chennai
🏢 Supply Chain Resources Group
📍 Chennai