Company Description

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer current solutions, all provided through a seamless “as a service” model.

For each company, we provide current keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks current possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance.



Delivering measurable results.

Job Description

We are seeking a compassionate and detail-oriented Healthcare Customer Support professional to join our growing team in Hyderabad, India. In this role, you will serve as a vital point of contact for our patients and healthcare partners, providing exceptional support while maintaining the highest standards of professionalism and confidentiality. You will handle inquiries, resolve issues, and ensure every interaction reflects our commitment to outstanding customer care in the healthcare industry.
Respond to customer inquiries via phone, email, and chat with empathy and professionalism, addressing healthcare-related questions and concerns
Troubleshoot technical issues and guide customers through problem resolution in a clear and supportive manner
Document all customer interactions accurately and maintain detailed records in compliance with healthcare regulations
Identif

📌 Healthcare Hyderabad
🏢 Sutherland
📍 Hyderabad