Description

Job Title
Senior Manager/AVP- Process- Government Business

Function
Government- Acc. opening, maintenance and closure

Department
Government Business

Reporting To
Team Lead

Location
Current Delhi

Unit
Government Business

Job Purpose
To ensure accurate, compliant, and timely scrutiny of account opening, maintenance, and closure requests for Government Departments and Government entities in accordance with RBI regulations and internal bank policies.
To mitigate operational and compliance risks through effective document scrutiny, stakeholder coordination, process improvements, MIS reporting, and capability building of business teams.

Key responsibilities
Conduct detailed scrutiny of account opening documentation for Government Departments and other Government entities in accordance with regulatory and bank internal process guidelines.
Verify KYC documents, constitutional documents, authorisation letters, government orders, and related records as per the prescribed KYC framework and guidelines.




Ensure full compliance with RBI regulations, internal policies, and procedural requirements during account onboarding and maintenance.
Review and process account maintenance requests, including addition or deletion of authorised signatories, signature updates, dormant account reactivation, and other account modifications.
Scrutinise account closure requests, validate supporting documentation, and ensure all necessary approvals are obtained prior to closure.
Liaise with Branches, Government Business Relationship Teams, and RPC Operations Teams to resolve discrepancies and ensure timely processing of requests.
Maintain defined turnaround times (TATs) while ensuring high-quality, error-free scrutiny and approvals.
Identify and escalate operational, regulatory, and compliance risks observed during document verification and account processing.
Analyse existing processes, identify gaps and inefficiencies, and recommend process improvement initiativ

📌 Team Member Support Services Processes Government Business Tasc Government Business Product Manager New Delhi
🏢 Kotak Mahindra Bank
📍 New Delhi