Business Analyst – M&E; 2030 Transformation Portfolio

ABOUT THE CHANCE

The M&E; 2030 Transformation Portfolio is the delivery engine behind FCM Meetings & Events’ Five Big Moves - the multi-year portfolio reshaping how we operate, sell and scale globally. It spans four pillars: Foundations & Innovations (our Core Programme), the Single Operating Model, Regional Projects, and M&A; Integration.

We’re looking for a Business Analyst with at least two years’ experience to join the Portfolio Delivery team. Your primary focus will be Foundations & Innovations - the programme building our core tech and process backbone - but you’ll flex across other pillars as portfolio priorities shift.

Accountabilities are structured around the M&E; 2030 Business Analysis Service Framework (BASF), which sets out six core areas of BA service across the portfolio - from problem analysis through to supporting change deployment.

You’ll bring proven analytical thinking, genuine curiosity for how things work,



and the communication skills to turn complexity into clarity - ideally with BA experience gained in travel, events or MICE settings. If you’re someone who sees inefficiency and wants to fix it, this role was written for you.

Your reward? A front-row seat across the entire M&E; 2030 portfolio, real variety in the problems you solve, and the platform to build a career in global transformation and delivery.

KEY RESPONSIBILITIES
Conduct situation investigations, stakeholder interviews, surveys, and root cause analysis to identify business problems and opportunities.
Gather, analyse, and document business requirements for current or enhanced systems and processes.
Facilitate workshops and engage stakeholders across regions, cultures, and time zones.
Support feasibility assessments, business case development, cost-benefit analysis, and ROI modelling.
Analyse and optimise business processes using BPMN, UML, Value Stream Mapping, and Lean methodologies.
Develop user stories, use

📌 Business Analyst Mumbai
🏢 Flight Centre
📍 Mumbai