Responsibilities:
According to the company& business development plan, please independently complete the maintenance of the EMU video system assigned by the competent Railway Bureau to ensure the normal operation of the system;
Identify hardware faults and carry out on-site maintenance;
Sign the after-sales service report.
Collect equipment fault information;
Feedback the fault information of the equipment to the engineering department, which will send it to the quality department, R & D department and other relevant departments to provide accurate reference for the company's product performance improvement.
Properly handle the relationship with Party A and maintain the good image of the company;
Provide in office training for customers and complete all specified tasks.
With the improvement of your technical ability,



you will gradually become a technical support engineer or senior technical support engineer.

Requirement:
Master the basic theoretical knowledge of computer network
Understand the basic knowledge of electronic circuits
Familiar with news and knowledge of multimedia audio-visual industry
More than three years of after-sales service or related work experience, able to independently complete equipment installation, debugging, hardware product fault identification and on-site maintenance.
Valuable English listening, speaking, reading and writing skills;
Familiar with basic computer operation, able to use AutoCAD, Visio and other drawing software.;
Positive at language expression and communication with customers.

📌 After Sales Service Engineer Bangalore Urban
🏢 Headsup Corporation
📍 Bangalore Urban