Floor Coordinator cum Patient Coordinator

Location: Rohini, Delhi
Experience: 1–3 Years | Healthcare/Clinic experience preferred

Key Responsibilities:
Manage daily floor operations and ensure smooth patient movement.
Coordinate with doctors, nurses, OT, reception, and other departments.
Greet and guide patients throughout their clinic journey.
Manage appointments, waiting time, and patient flow.
Ensure patients are informed about procedures, consultations, and next steps.
Coordinate pre- and post-procedure requirements.
Maintain patient records, forms, and necessary documentation.
Address basic patient queries and escalate complaints when required.
Ensure clinic hygiene, discipline, and SOP compliance.
Monitor patient experience and coordinate with the team for timely service delivery.
Support the Clinic Manager in daily operational activities.

Requirements:
Positive communication and interpersonal skills.
Patient-friendly and professional approach.
Solid coordination and multitasking abilities.
Basic computer/CRM knowledge.
Ability to work in a rapid-paced clinical environment.
Healthcare/clinic/hospital experience will be an advantage.

📌 Floor Coordinator Cum Patient Coordinator Rohini
🏢 QHT CLINIC
📍 Rohini