Job Tittle : Customer Support Representative(Fresher)
Experience : Fresher
Location : Kolkata , West Bengal
Qualification : Graduate

Job Summary

We are looking for a Customer Support Representative with mandatory Tally knowledge to assist customers using Tally software. The candidate will handle customer queries, understand their requirements, provide software guidance, and resolve basic issues.

Key Responsibilities
Handle customer queries related to Tally Software.
Understand customer requirements and provide appropriate solutions.
Guide customers on Tally Prime, accounting, GST, invoicing, billing, and reports.
Provide support through calls, emails, and remote assistance.
Explain software features and help customers use the software effectively.




Troubleshoot basic software and Tally-related issues.
Coordinate with the technical team for complex issues

Requirements
Tally knowledge is mandatory.
Fresher years of experience in Tally, Accounting, Software Support, or Customer Support.
Valuable knowledge of Tally Prime and basic accounting.
Understanding of GST and invoicing will be preferred.
Valuable communication and customer-handling skills.
Basic knowledge of MS Excel.

Pay: ₹15,000.00 - ₹17,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Support Representative Fresher Kolkata
🏢 UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE
📍 Kolkata