Primary Responsibilities would include -
Handle customer inquiries and complaints via phone, email, or social media channels
Provide customers with accurate information about SAAOL's products and services
Generate leads through various channels, including cold calling, & networking.
Investigate and resolve customer issues and complaints, escalating to higher-level support as needed.
Conduct market research to identify market needs, preferences, and emerging trends.
Resolve Patients/customers’ concerns and answer customers' questions in a skilled & positive manner.
Attend customer queries in a timely and accurate way.
Maintain accurate and up-to-date customer records in the company's CRM system
Assist with special projects and initiatives as needed

We are looking for someone who has -
Freshers with valuable communication skills are welcome.
Proven experience in sales and marketing, with a track record of achieving sales targets.
Good command over MS Word ,



MS Excel and Office Working Tools.
Ability to analyze data and draw actionable insights.
Familiarity with CRM software and other customer service tools
Strong problem-solving and analytical skills
Positive verbal and written communication skills in English & Hindi.
Should be an extrovert and enjoy connecting with people.
High level of empathy while dealing with customers
Ability to remain calm and composed under pressure

Job Type: Full-time

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:
Health insurance

Application Question(s):
Are you comfortable with Sultanpur(Delhi) or Chhatarpur(Delhi) location?

Education:
Bachelor's (Preferred)

Experience:
Business development: 1 year (Preferred)

Language:
English and Hindi (Preferred)

Work Location: In person

📌 Business Development Executive Chhatarpur
🏢 SAAOL Heart Center
📍 Chhatarpur