Guest Interaction & Service
Welcome guests warmly and assist with check‑in and check‑out procedures.
Handle guest queries, requests, and complaints promptly and courteously.
Provide information about hotel facilities, services, and local attractions.
Front Desk Operations
Maintain accurate guest records in the Property Management System (PMS).
Issue room keys, process payments, and manage billing efficiently.
Ensure registration cards are completed and verified.
Monitor room status and coordinate with housekeeping for readiness.
Reservation & Communication
Manage walk‑ins, reservations, and cancellations.
Answer phone calls and emails professionally.
Coordinate with other departments (Housekeeping, F&B;, Engineering) for smooth operations.

Pay: ₹18,000.00 - ₹21,000.00 per month

Advantages:
Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Front Office Receptionist Naigaon
🏢 Fern hotels
📍 Naigaon