17 Sep
|
Rentokil Initial
|
Mumbai
17 Sep
Rentokil Initial
Mumbai
We have an opening for Field Sales Executive - Airoli
Role: Field Sales Executive
Location: Airoli
Experience: 0 to 4 years
Salary : 3 to 4 LPA
Job Responsibilities:
Business Development (Sales):
● Achieve sales targets as per the branch's approved business plan
● Execute sales promotion activities within the assigned territory
● Ensure all Sales KPIs are achieved on a month-on-month basis
● Identify and follow up with prospective customers; respond to enquiries within defined timelines
● Maximise the conversion of enquiries into confirmed orders
● Ensure contract renewals are in line with company expectations
● Track market developments and identify new business opportunities
● Prepare and regularly update the Monthly Performance Grid (MPG)
Customer Service:
● Ensure high-quality service delivery to all customers
● Maintain solid liaison and communication with clients
● Prepare and submit customer reports promptly
● Address customer complaints and work with Operations and Back Office to resolve them effectively
● Conduct detailed site inspections and SRAs
● Generate quotations through the system as per company guidelines
● Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
● Set realistic and accurate customer expectations regarding pest management services
● Capture correct and complete customer information (email, two contact numbers, address with landmarks)
● Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
● Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
● Ensure new sales are visible in iCABS for planning and execution via Service Companion
● Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
● Avoid making direct service scheduling commitments to customers without planner confirmation
Adminis
📌 Field Sales Executive (Mumbai)
🏢 Rentokil Initial
📍 Mumbai