16 Sep
|
manju promoters
|
Chennai
16 Sep
manju promoters
Chennai
Job Summary:
We are looking for a Customer Relationship Executive to manage customer interactions, provide timely support, and maintain robust relationships with clients throughout their real estate journey.
Key Responsibilities:
Handle customer calls, queries, and follow-ups regarding projects, bookings, payments, and documentation.
Maintain regular communication with customers and provide updates on project status.
Coordinate with sales, CRM, accounts, and project teams to resolve customer issues.
Manage customer records, follow-up details, and communication in CRM systems.
Assist customers with booking, agreement, registration, possession, and other processes.
Handle customer complaints professionally and ensure timely resolution.
Follow up on payments, pending documents,
and other customer requirements.
Collect customer feedback and maintain high levels of customer satisfaction.
Build and maintain long-term relationships with existing customers.
Requirements:
Any Graduate with good communication and interpersonal skills.
0–3 years of experience in customer relationship management, preferably in real estate.
Valuable knowledge of MS Office .
Ability to communicate effectively in Tamil and local languages.
Customer-focused attitude with a qualified and positive approach.
Pay: ₹18,694.83 - ₹31,691.91 per month
Work Location: In person
📌 Customer Relationship Executive Chennai
🏢 manju promoters
📍 Chennai