Key Responsibilities
Welcome and assist guests in a professional and courteous manner.
Handle guest check-ins and check-outs efficiently.
Manage room reservations, booking enquiries, cancellations, and modifications.
Attend incoming calls and respond to guest enquiries regarding rooms, hotel facilities, tariffs, and services.
Maintain accurate guest records and update reservation/front office systems.
Coordinate with Housekeeping, F&B;, Maintenance, and other departments to ensure smooth guest service.
Handle guest requests, queries, feedback, and complaints professionally.
Assist guests with information regarding hotel facilities and nearby locations when required.
Manage billing, payments, and other front desk documentation.
Ensure proper handover of information between shifts.
Maintain a qualified and presentable front desk environment.
Follow hotel policies, service standards, and guest privacy procedures.





Required Skills
Excellent verbal and written communication skills.
Pleasant personality with strong guest-handling abilities.
Positive interpersonal and customer service skills.
Professional grooming and presentation.
Ability to multitask and work efficiently in a fast-paced hotel environment.
Basic computer knowledge and familiarity with hotel/front office software will be preferred.
Ability to coordinate effectively with different departments.

Job Type: Full time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:
Food provided

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Dishwashers & Stewards: 1 year (Preferred)
total work: 1 year (Preferred)

Work Location: In person

📌 Front Office Executive Sahibzada Ajit Singh Nagar (India)
🏢 GLADES HOTEL
📍 India