Job Description – Customer Support Executive (CSE)
Company: Skyglaze
Position: Customer Support Executive (CSE)
Job Location: Lajpat Nagar, New Delhi
About Skyglaze
Skyglaze is a growing company specializing in glass, glazing, aluminium, interior fit-out, and commercial workspace solutions. We work on office interiors and customized project execution, delivering quality solutions with a robust focus on client satisfaction and timely service.
Key Responsibilities
Handle customer calls, WhatsApp, emails, and inquiries professionally.
Coordinate with clients regarding project updates, site visits, and service requests.
Resolve customer queries and complaints in a timely manner.
Follow up with customers and maintain regular communication.
Coordinate with the Sales and Operations team for smooth project execution.
Maintain customer data and daily follow-up reports in Excel/CRM.
Requirements
Graduate in any discipline.
1–2 years of experience in Customer Support/Customer Service.
Valuable communication skills in Hindi & English.
Basic knowledge of MS Excel, Word, and Email.
Valuable coordination, follow-up, and customer handling skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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