Job Description: Job Purpose

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a skilled and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.

Required Qualifications
Graduate in any discipline (preferred).

Communication Skills
Excellent verbal and written communication in English.
Strong listening and probing skills.
Ability to communicate clearly and confidently with customers.

Responsibilities: Job Purpose

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.





Required Qualifications
Graduate in any discipline (preferred).

Communication Skills
Excellent verbal and written communication in English.
Robust listening and probing skills.
Ability to communicate clearly and confidently with customers.

Qualifications: Job Purpose

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.

Required Qualifications
Graduate in any discipline (preferred).

Communication Skills
Excellent verbal and written communication in English.
Solid listening and probing skills.
Ability to communicate clearly and confidently with customers.

📌 Executive Pune
🏢 EXL Service
📍 Pune