Welcome and assist showroom walk-in customers professionally.
Understand customer requirements, budget, preferences, and usage.
Explain NEXA car models, variants, features, specifications, colours, pricing, and offers.
Arrange and conduct vehicle demonstrations and test drives.
Generate and manage leads through showroom enquiries, phone calls, online enquiries, references, and campaigns.
Follow up with prospective customers through phone, WhatsApp, and other channels.
Convert enquiries into bookings and achieve monthly sales targets.
Explain finance, EMI, insurance, exchange, accessories, and other available offers.
Maintain accurate customer information and update enquiries in the CRM system.
Coordinate with Finance, Insurance, Exchange, Registration, and Delivery teams.
Assist customers with documentation and ensure a smooth vehicle-delivery process.
Maintain valuable relationships with existing and prospective customers.




Handle customer questions and objections professionally.
Follow up after delivery to ensure customer satisfaction and encourage referrals.
Participate in showroom events, promotional activities, and customer-engagement programs.

Required Skills
Excellent communication and interpersonal skills.
Positive customer-handling ability.
Sales and negotiation skills.
Target-oriented and confident personality.
Basic computer/CRM knowledge.
Ability to explain automobile products clearly.
Positive follow-up and relationship-building skills.
Valid driving licence is generally an advantage for a role involving test drives.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:
Commuter assistance
Internet reimbursement
Leave encashment

Work Location: In person

📌 Customer Relationship Manager Bidhannagar
🏢 JYOTI MOTORS NEXA
📍 Bidhannagar