Job Description Job Profile 1: Junior Omni-Channel Journey Nurturer Role Overview: We are looking for a friendly, customer-centric Junior Journey Nurturer to be the first point of contact for leads coming from our digital platforms (social media, website, emails). Your goal is to make a great first impression, capture the customer's requirements, and keep them engaged through their preferred communication channel until they are ready to talk to our core sales team. Key Responsibilities: * Lead Capture: Monitor inbound inquiries from social media, emails, and website forms, responding promptly. * Personalized Communication: Reach out to leads via their preferred method—whether that is a phone call, WhatsApp chat, or video call. * Relationship Building: Act as a friendly guide. Answer basic questions and build a rapport without pushing for a hard sale. * Consistent Follow-up: Keep in touch with leads regularly, providing them with helpful information to keep their interest warm. * Sales Handover: Identify when a customer is showing robust buying signals and smoothly

📌 Digital/Online Sales (Hyderabad)
🏢 Krishna Jewellers Pearls & Gems Private
📍 Hyderabad