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Position Overview: Policybazaar is seeking confident, agile, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.
Key Metrics
Employment Type: Full-time, Permanent
Compensation: INR 2.67 Lakhs to 5 Lakhs Per Annum + Unlimited Performance Incentives
Eligibility: Any Graduate
Work Location: Gurgaon (Sector 44),Haryana
Customer Service Associate
Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
Experience Management: Maintain high standards of customer satisfaction and positive brand perception.
Candidate Profile & Qualifications
Minimum Education: Any Graduate
Experience Level: 0 to 4 years of experience. Prior experience in customer support is advantageous but not mandatory.
Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
Technical Skills: Basic computer proficiency and familiarity with standard office applications.
Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.
Remuneration & Career Growth
Performance-driven setting with an unlimited monthly incentive structure.
Professional exposure to financial markets and diverse client demographics.
Structured skill development initiatives and rapid-track internal career progression.
Application Process Interested candidates are invited to schedule an immediate interview slot for a quick response
Submit CV via WhatsApp: Forward your updated resume to