Job DescriptionAbout Position:
nWe are hiring for the Support Engineer position in Pune, requiring between 5 to 8 years.
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Role: Support Engineern
Location: Punen
Experience: Between 5 to 8 Yearsn
Job Type: Full time Employmentn

nWhat You'll Do:
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Operate, monitor, support, and improve enterprise platforms and services using Postgres DBA, Progress 4GL, QAD ERP.n
Troubleshoot incidents and service issues, perform root-cause analysis, and implement sustainable corrective and preventive actions.n
Execute approved configuration, deployment, maintenance, upgrade, patching, and validation activities with appropriate controls.n
Maintain operational documentation, runbooks, knowledge articles, support evidence, and status updates.n
Collaborate with application, cloud, network, database, security, and service-management teams to maintain reliability and availability.n

nExpertise You'll Bring:
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Practical administration and production-support experience involving Postgres DBA, Progress 4GL, QAD ERP.n




Strong understanding of monitoring, incident resolution, change execution, troubleshooting, performance, availability, and operational controls.n
Ability to follow and improve standard operating procedures, document technical work, and communicate status clearly.n
Strong analytical, ownership, customer-service, collaboration, and problem-solving skills.n
Ability to work effectively in structured enterprise support environments and manage priorities responsibly.n

nBenefits:
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Competitive salary and perks packagen
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certificationsn
Prospect to work with cutting-edge technologiesn
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awardsn
Annual health check-upsn
Insurance coverage: group term life, personal accident, and Mediclaim

📌 Support Engineer Pune
🏢 Persistent Systems
📍 Pune