Sky Service Potential - RM-Sky Channel-Contact Centre Inbound - Handle inbound customer interactions through contact centre channels.
Provide assistance and support to customers regarding services or products.
Maintain professionalism and effective communication during calls.
Work collaboratively with team members to meet service targets.
Ensure customer satisfaction by resolving queries efficiently.
Adapt to the energetic environment of a contact centre.
Likely involves working in a structured office setting.
Requires positive interpersonal skills and customer orientation.
May require familiarity with CRM tools or telephony systems.
Focuses on delivering quality service in a high-volume inbound call workplace.
📌 Inbound Contact Centre Customer Service Representative Thane
🏢 Kotak Mahindra Bank
📍 Thane
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