16 Sep
|
Helio Care Solar
|
Bareilly
16 Sep
Helio Care Solar
Bareilly
We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.
Key Responsibilities:
Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.
Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.
Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.
Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.
Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.
Required Skills and Expectations:
Candidates should possess a graduate degree and have solid communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A positive understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team setting. Attention to detail and the ability to multitask efficiently are important for success in this role.
Experience
2 - 5 Years
No. of Openings
3
Education
Graduate
Role
Telecaller Cum Computer Operator
Industry Type
Solar / Power & Energy
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
📌 Opening For Telecaller Cum Computer Operator Bareilly
🏢 Helio Care Solar
📍 Bareilly