Guest Service
Welcome and greet guests in a polite and professional manner.
Attend to guests promptly and courteously.
Take food and beverage orders accurately.
Explain menu items, special dishes, and available offers when required.
Serve food and beverages according to hotel standards.
Check guest satisfaction during the meal.

Table Setup & Service
Prepare tables before opening or service time.
Arrange cutlery, crockery, glassware, napkins, and other required items.
Follow proper sequence and standards of food service.
Transparent used plates, glasses, and cutlery promptly.
Reset tables quickly and neatly for the next guest

Food & Beverage Support
Coordinate with the kitchen and bar for timely service.
Collect food and beverages from the kitchen/bar and serve them to guests.
Inform the supervisor immediately about delays, wrong orders, or guest complaints.
Ensure food is served at the correct temperature and presentation standard.

Guest Complaints
Listen to guest complaints patiently and respectfully.
Try to resolve simple service issues immediately.
Report responsible complaints to the Captain, Supervisor, or Manager.
Maintain a positive and qualified attitude at all times.





Billing & Payment Support
Present bills to guests when instructed.
Check the bill details before presenting it.
Assist with cash/card/UPI payment procedures as per hotel policy.
Ensure bills and payment records are handled carefully.

Personal Grooming & Hygiene
Maintain proper uniform and personal grooming.
Keep hands, nails, hair, and overall appearance clean.
Follow food safety and personal hygiene standards.
Wear required safety/hygiene accessories as instructed.

Teamwork
Coordinate effectively with Captain, Restaurant Manager, Kitchen, Bar, Housekeeping, and Front Office teams.
Support colleagues during busy periods and events.
Follow instructions from supervisors and management.
Maintain discipline and punctuality.

Closing Duties
Clear and clean tables after service.
Clean and organize the service station.
Return equipment and supplies to their designated places.
Report breakages, shortages, guest issues, and pending tasks to the supervisor before leaving.

Pay: ₹10,000.00 - ₹12,000.00 per month

Advantages
Food provided
Provident Fund

Work Location: In person

📌 Steward Vellore
🏢 PNS Nakshatra hotel
📍 Vellore