Industry: U.S. Healthcare / Medical Practice Administration
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About Ability Management Services Private Limited
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Ability Management Services Private Limited provides virtual administrative support to medical practices and healthcare organizations in the United States.
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We help U.S.-based medical offices manage their administrative workload efficiently, allowing healthcare providers and in-office staff to focus more on patient care.
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We are looking for a Virtual Medical Assistant with healthcare industry experience to support our U.S. medical office clients.
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Position Overview
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The Virtual Medical Assistant will provide non-clinical administrative support to U.S.-based medical practices. This position requires strong knowledge of the healthcare industry, excellent communication skills, attention to detail,
and the ability to work independently during U.S. business hours.
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The ideal candidate will have experience with patient scheduling, insurance verification, prior authorizations, medical billing, patient communication, and general medical-office administration.
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Key ResponsibilitiesPatient Scheduling & Communication
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- Make and receive patient calls.
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- Schedule, reschedule, and confirm patient appointments.
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- Contact patients regarding appointments, referrals, follow-ups, and administrative matters.
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- Provide professional and courteous customer service.
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- Document patient communications accurately in the EHR/practice-management system.
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Medical Office Administration
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- Perform day-to-day administrative tasks for U.S. medical practices.
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- Manage electronic documents, faxes, forms, referrals, and administrative requests.
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- Maintain accurate patient and office records.
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- Monitor assigned ta
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