Job Description

We're Hiring | Inside Sales & CRM Coordinator

/n

Location: Lower Parel, Mumbai

/n

Employment Type: Full time

/n

Experience: 2–3 Years

/n

Salary: ₹18,000 – ₹22,000 per month

/n

About the Role

/n

We are looking for an organised and proactive Inside Sales & CRM Coordinator to support our Inside Sales & CRM Manager in managing customer/dealer relationships, sales coordination, follow-ups, order tracking, and CRM activities.

/n

This is not a pure tele-sales calling role. The position involves coordinating with customers and internal teams, maintaining sales records, tracking follow-ups and orders, and supporting the Manager in ensuring smooth day-to-day sales operations.

/n

Key Responsibilities

/n

/n
- Assist the Inside Sales & CRM Manager with day-to-day sales and customer coordination.
/n
- Coordinate with dealers, distributors, retailers, EPC customers, and other business contacts as required.
/n
- Assist with customer inquiries, requirements, quotations, orders, and follow-ups.
/n
- Track quotations, orders, deliveries, payments,



and pending requirements.
/n
- Coordinate with Sales, Accounts, Inventory, and Warehouse teams for order-related activities.
/n
- Maintain and update CRM/ERP records, customer details, order information, and follow-up status.
/n
- Make follow-up calls and messages to customers/dealers wherever required.
/n
- Assist in preparing basic sales, order, customer, and follow-up reports.
/n
- Help identify pending or missed follow-ups and bring them to the Manager's attention.
/n
- Support the Manager in maintaining existing customer/dealer relationships and sales coordination.
/n
- Assist with other sales and CRM-related activities as required.
/n

/n

What We're Looking For

/n

/n
- Postgraduate in any discipline.
/n
- 2–3 years of experience in Inside Sales, Sales Coordination, CRM, Customer Relationship Management, or a similar role preferred.
/n
- Experience with dealers, distributors, retailers, or B2B custo

📌 Inside Sales (Mumbai)
🏢 MANOJA RETAIL INDUSTRIES
📍 Mumbai