Customer Support Executive Surat

Customer Support Executive Surat

16 Sep
|
ANK Solar Energy
|
Surat

16 Sep

ANK Solar Energy

Surat

Role & responsibilities
Make outbound calls to prospective and existing customers.
Explain solar products, services, perks, and solutions to customers.
Generate and qualify leads through telecalling.
Understand customer requirements and provide relevant information.
Follow up with interested customers and maintain regular communication.
Schedule customer meetings and site visits for the Sales Team.
Handle customer queries and basic objections professionally.
Maintain accurate records of calls, leads, follow-ups, and customer interactions.
Update lead details in Excel/CRM on a regular basis.
Coordinate with the Sales and Technical teams for customer requirements.
Achieve daily, weekly, and monthly calling and lead-generation targets.
Prepare and submit regular calling and lead-generation reports.

📌 Customer Support Executive Surat
🏢 ANK Solar Energy
📍 Surat

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