Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do?
- Processing monetary and non-monetary transactions for assigned clients transactions. Ensuring accuracy on transactions processed
- Strict adherence non-disclosure of client information by preserving client confidentiality.
- Complies with all client policies, procedures, and Federal,State,Local regulations and escalates issues to the management.
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What are we looking for?
- Graduate, preferable from commerce background (not mandatory)
- Experience in the US retirement industry (not mandatory)
- Open to core Night shifts based on business requirements
- Valuable verbal & written communication skills
- Valuable typing skill and attention to detail.
- Valuable time management skills
- Ability to work independently
Roles and Responsibilities:




- Processing monetary and non-monetary transactions for assigned clients transactions. Ensuring accuracy on transactions processed
- Strict adherence non-disclosure of client information by preserving client confidentiality.
- Complies with all client policies, procedures, and Federal,State,Local regulations and escalates issues to the management.
- Researching on any queries and requests sent by the Business Partners, Client Support Teams and replying to the same with minimum response time.
- Taking active participation in process improvements and automation.
- Ensure Quality Control standards that have been set are adhered to.
- Excellent organizational skills with ability identify and prioritize high value transactions.
- Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Qualification Any Graduation

📌 Customer Service Analyst Gurugram (India)
🏢 Accenture
📍 India