Role & responsibilities

• Develop and customize Dynamics 365 Customer Service applications based on business requirements.
Configure Dataverse tables, forms, views, business rules, BPFs, SLAs, queues, security roles, and workflows.

• Develop C# Plugins, Custom APIs, JavaScript/TypeScript, Web Resources, and other customizations.

• Build and maintain Power Automate flows and Power Apps.

• Develop and troubleshoot integrations using APIs, Azure Functions, Logic Apps, and Azure Data Factory.

• Perform data migration, data validation, and troubleshooting in Dataverse.

• Independently manage solution packaging, versioning, workplace movement, and deployments across Dev, QA, UAT, and Production.

• Perform deployment activities using managed/unmanaged solutions and follow Microsoft ALM best practices.

• Analyze and resolve QA/UAT/Production defects, integration failures, and performance issues.

• Perform production deployments, rollback activities, post-deployment validation,



and production support.

• Conduct technical analysis and provide RCA for production issue

Preferred candidate profile

Dataverse & Model-Driven Apps
C# / .NET & Dynamics Plugins
JavaScript / TypeScript • Power Automate & Power Apps

• REST APIs & integrations
Azure Functions / ADF / Logic Apps
Azure DevOps & Git
Dynamics 365 Solution Management & ALM

• CI/CD and deployment pipelines

• Security Roles, Teams and Setting Management

Strong hands-on Dynamics 365 development experience.

• Ability to independently handle end-to-end development and deployment.

• Experience deploying solutions across Dev SIT UAT Production.

• Good understanding of ALM.

• Robust troubleshooting and production support experience.

• Ability to work independently and take ownership of technical deliverables

📌 Microsoft Dynamics 365 Developer Mumbai
🏢 IIFL Finance
📍 Mumbai