Roles and Responsibilities
Provide field service support for broadband services, including installation, maintenance, and repair of network equipment.
Ensure timely resolution of customer complaints and maintain high levels of customer satisfaction.
Troubleshoot issues with customer premise equipment (CPE) devices such as routers, modems, and gateways. n
Skill Required :
Knowledge of operating OTDR Tool and Splicing upto 48 Core
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Maintaining, configuring, router and various ONT.
Must have knowledge in router installation and cofigration