16 Sep
|
PolicyBazaar
|
Gurugram
16 Sep
PolicyBazaar
Gurugram
Key Responsibilities:
• Conduct engaging training sessions on Communication Skills, Customer Service, Business Etiquette,Presentation Skills & Behavioural Skills.
• Identify training needs through performance analysis, feedback and interaction with stakeholders.
• Design and update training modules, activities, assessments and training material.
• Conduct classroom, workshop and refresher training sessions.
• Evaluate trainee performance through assessments, observations and feedback.
• Provide individual coaching and feedback to improve communication and skilled behaviour.
Preferred: BPO/Customer Service/Sales/Insurance training experience.
📌 Soft Skills Trainer Gurugram
🏢 PolicyBazaar
📍 Gurugram