Job Description
Job Profile
nYou will be responsible for driving the sales strategy and executing for the organization's loyalty programs across assigned projects. The role will focus on maximizing HNI / UHNI customer acquisition, engagement, and sales conversions to expand market share while fostering long-term customer loyalty.
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nResponsibilities
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- Develop and implement comprehensive sales strategies to achieve customer acquisition, retention, loyalty enrollment, and revenue growth targets across the assigned portfolio.n
- Drive sales closures by identifying current business opportunities, strengthening the sales pipeline, and maximizing conversion rates to expand market share.n
- Establish and maintain strong relationships with key customers, strategic partners, and internal stakeholders to enhance customer engagement and strengthen the loyalty proposition.n
- Analyze market trends, competitive landscape, customer insights, and sales performance to identify growth opportunities and recommend strategic initiatives for continuous improvement.n




- Monitor and evaluate sales performance against defined targets and key performance indicators, ensuring timely interventions to drive business outcomes.n
- Collaborate with Customer Experience, Marketing, Operations, and other cross-functional teams to align sales initiatives with business objectives and evolving customer needs.n
- Continuously optimize sales processes, customer engagement practices, and loyalty program execution to improve operational efficiency and customer satisfaction.n
- Ensure compliance with organizational policies, service standards, regulatory requirements, and governance frameworks while maintaining operational excellence.n
- Stay abreast of industry trends, emerging technologies, and best practices in sales and customer loyalty to drive innovation and sustain a competitive advantage.n
- Represent the organization at client meetings, industry forums, conferences, and business eve

📌 Loyalty Sales Lead (Mumbai)
🏢 Lodha
📍 Mumbai