17 Sep
|
Bean HR Consulting
|
Mumbai
17 Sep
Bean HR Consulting
Mumbai
Role Summary
The Assistant Manager / Sr. Associate – Business Operations, Ecommerce (B2B) will be responsible for managing and executing end-to-end ecommerce business operations for key B2B/ecommerce partners. The role involves close coordination with external partners, internal stakeholders, warehouse teams, distributors, and other cross-functional teams to ensure smooth order processing, timely deliveries, effective returns management, accurate reporting, and effective vendor portal operations.
Key Responsibilities
1. End-to-End Order Management
- Manage the complete order lifecycle, from stock offering and order confirmation to purchase order processing, system entry, distributor coordination, and final delivery.
- Ensure timely and accurate processing of partner purchase orders and coordinate with relevant internal and external stakeholders for order fulfilment.
- Monitor order status and proactively identify and resolve operational issues or delays.
2. Partner and Stakeholder Coordination
- Act as a key point of contact for assigned ecommerce and B2B partners for day-to-day operational requirements.
- Coordinate regularly with internal teams, distributors, warehouse teams, logistics partners, and external stakeholders to ensure seamless execution of business operations.
- Maintain effective communication with partners and ensure timely resolution of operational queries and concerns.
3. Vendor Portal Operations
- Manage and execute day-to-day activities across partner/vendor portals.
- Ensure timely updates, order processing, document uploads, and adherence to partner-specific operational requirements.
- Monitor portal-related activities and resolve discrepancies in coordination with relevant stakeholders.
4. Slot Planning and Delivery Coordination
- Plan and schedule delivery slots in coordination with ecommerce partners, warehouse teams, and logistics stakeholders.
- Ensure all required supporting documents and information are shared accurately and within
📌 Assistant Manager (Mumbai)
🏢 Bean HR Consulting
📍 Mumbai