17 Sep
|
Randstad Enterprise
|
Hyderabad
17 Sep
Randstad Enterprise
Hyderabad
Job Description Location: Hyderabad
Mode: Hybrid
Shift Timings: 3:00 PM - 12:00 AM IST
Job Profile Summary:
The Customer Intelligence Analyst is responsible for gathering, analyzing, and presenting high-level internal data to support the Randstad salesforce with pursuit opportunities.
Core Job Responsibilities:
- Maintain a high-degree of customer service and professionalism while monitoring and responding (real-time) to focused data inquiries from the Randstad sales team via a dedicated mailbox
- Conduct fact finding to assist in gaining a competitive advantage on pursuit opportunities
- Extract data and run operational reports from internal and external portals focused on Randstad operations, sales activities and the staffing industry as a whole
- Prepare accurate monthly, quarterly and annual reports and develop new reports on an ad hoc basis
- Access our internal sales systems to provide global revenue reports on our clients
- Utilize a combination of proprietary data tools and 3 rd party business intelligence focused on the staffing industry and labor market to support and perform a wide range of market research projects
- Assist with various team support requests as assigned (client registrations, questionnaires, prospect lists, etc.)
Skill Requirements:
- Google suite proficiency (including Notebook, Gemini)
- Basic knowledge of how a CRM works (e,g., Salesforce, etc.)
- Excellent team working skills
- Versatility and the ability to multi-task
- Exceptional communication skills
- Extremely organized
- Self-starter who loves to work in a virtual international team
- Quickly able to analyze and interpret data and content
- Have good technical skills and robust attention to detail
Role Qualifications:
1 – 3 years of experience working in support of sales initiatives. A proven track record for follow-up and project completion a must. Must be detailed oriented, self-motivated, proactive, and maintain a results-driven personality. Ability to translate findings in
📌 Customer Intelligence Analyst (Hyderabad)
🏢 Randstad Enterprise
📍 Hyderabad