Job Title: O365/AD Admin – L2+
Band: Band 2
Experience: 4 to 8 years
Location: Chennai (work from Office)

About the Role
We are looking for an experienced L2+ O365/AD Admin to manage, support, and troubleshoot our Microsoft 365 (O365) and Active Directory (AD) setting as a dedicated function within the EUC tower. The ideal candidate will handle day-to-day mailbox and messaging administration, identity and access management, user lifecycle (Joiner/Mover/Leaver) activities, and endpoint productivity services support, working closely with L1 support and L3/EUC Architects to ensure secure, reliable, and well-governed collaboration and identity platforms.

Key Responsibilities
Office 365 / Exchange Online Administration
- Manage and support Exchange Online mailbox administration — mailbox creation, permissions, distribution lists, shared/resource mailboxes, and mail flow/transport rules.
- Handle L2 escalations from L1 for mailbox and messaging issues — mail flow delays, delivery failures, quota/size issues, and mobile device (ActiveSync) sync problems — within defined SLAs.
- Perform user

📌 & AVD Administrator (Tamil Nadu)
🏢 Neurealm
📍 Tamil Nadu