17 Sep
|
DataLunix
|
Mumbai
Job Description Location: Remote Experience: 6-7+ Years Role Overview We are looking for a Qualtrics Consultant with hands-on experience configuring and supporting XM Discover and Engage solutions. The ideal candidate will work closely with architects and business stakeholders to build category models, configure dashboards, set up engagement surveys, and deliver actionable insights for customer and employee experience programs. Key Responsibilities Configure and maintain XM Discover Connectors to upload and map feedback data from calls, chats, emails, surveys, and social/review sources. Build and tune category models, sentiment settings, custom lexicons, and taxonomies in XM Discover Designer. Create and manage Studio dashboards using various widgets, custom metrics, and verbatim/metric alerts for business teams. Configure Engage employee engagement and pulse survey projects, including question selection, benchmarking, and driver/topic setup. Support project, user, and
📌 Qualtrics Consultant (Mumbai)
🏢 DataLunix
📍 Mumbai