17 Sep
|
identitidesign
|
India
17 Sep
identitidesign
India
Client Servicing Lead
In office, Hennur, Bangalore · ₹45–50k/month · Full-time
Identiti is a Bangalore design and dev studio. Twenty years, 500+ brands, across FMCG, healthcare, technology and real estate. Small team, real clients, no layers between you and the work.
The role
You'll own client relationships and delivery without constant oversight — the bridge between clients and our design/dev team. Translating asks into briefs, managing timelines, and being the last set of eyes on work before it ships. If you've survived agency chaos and came out organised, keep reading.
Day to day:
- Own client communication and relationships
- Turn client briefs into clear internal briefs for design and dev
- Manage timelines, deliverables and feedback loops
- Proof and QA work before it goes out — website pages, ad creatives, decks. Copy, links, specs, brand consistency. Nothing reaches a client unchecked
- Flag risks early, solve problems before they escalate
- Present work, handle feedback, push back when needed
- Keep documentation, status updates and client reports clean and current
You'll fit if you have
- 2–4 years in client servicing,
📌 Client Lead (India)
🏢 identitidesign
📍 India