Must Have’s
• 5–10 years of experience in managing large-scale operations, preferably in consumer, retail, or
service-oriented sectors.
• Proven experience in city-level or regional operations management in a fast-paced, customer-centric
business (preferably healthcare, retail, or service industry).
• Strong understanding of P&L; management, business growth, and operational processes.
• Excellent leadership and people management skills with experience handling multi-functional teams.
• Solid analytical and problem-solving abilities with a data-driven approach.
• Exceptional communication, stakeholder management, and decision-making skills.
• Experience in handling enterprise/business partnerships, B2B sales, or institutional business development will be
an added advantage.
• Ability to work in a high-growth, dynamic environment and deliver results under pressure.

Your Day
• Own and manage the P&L; for the city,



ensuring profitability and operational efficiency across all
centers.
• Lead, mentor, and motivate center managers, operations, and salesteams to achieve business
objectives.
• Ensure best-in-class customer experience through operational excellence, processimprovement,
and team engagement.
• Collaborate with central teams (Marketing, HR, Finance, Supply Chain, and Tech) to execute
strategic plans.
• Analyze key performance metrics, identify gaps, and implement initiatives to improve revenue and
productivity.
• Drive local marketing initiatives and partnershipsto enhance visibility and customer acquisition.
• Own and grow the enterprise/B2B business vertical for the city, building strategic partnerships and unlocking new
revenue channels.
• Ensure compliance with company policies, quality standards, and safety protocols.

📌 Zonal Manager (Delhi)
🏢 Vetic
📍 Delhi