Identifying the Infozone / SAP KM repository where the BPM case attachments are stored.
Understanding the relationship between the BPM cases and the documents stored in the repository.
Identifying the relevant production repository and obtaining the required access.
Extracting the documents along with the associated metadata and business details.
Mapping the extracted documents back to the respective BPM cases using the Case Reference Number or other relevant identifiers.
Storing the documents and metadata in the required format and location for further migration to Salesforce.
Performing reconciliation to ensure all expected documents are extracted and that there are no missing, unmatched, or duplicate documents.
Providing the final document and metadata details for the migration process.
The core effort involves understanding how documents are stored and linked within the Infozone / SAP KM repository and leveraging the appropriate KM / CAF capabilities or APIs for extraction.

📌 SAP EIM (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India