Key Responsibilities
Design and govern Microsoft 365 collaboration architecture covering Exchange Online, Share Point Online, One Drive for Business, Microsoft Teams, Viva, Microsoft 365 Apps, and collaboration security controls.
Define tenant-level governance standards including naming conventions, lifecycle management, guest access, external sharing, retention, sensitivity labels, DLP, mailbox policies, Teams policies, and Share Point/One Drive controls.
Lead M365 collaboration modernization initiatives including migration planning, tenant consolidation support, legacy collaboration transformation, Share Point information architecture, and Teams adoption strategy.
Create high-level and low-level design documents, solution architecture, implementation plans, governance frameworks, migration approach, operational handover documents, SOPs, and runbooks.
Architect Exchange Online services including mailbox management, mail flow, transport rules, shared mailboxes, distribution groups, retention policies, hybrid dependencies, and message hygiene controls.
Design Share Point Online and One Drive architecture covering site structure, hub sites, storage management, sharing policies, permissions, content lifecycle, archival, backup, and recovery considerations.
Define Microsoft Teams architecture covering Teams lifecycle, channels, meeting policies, messaging policies, guest access, federation, apps, calling dependencies, Teams Rooms, and meeting room device support model.
Establish Microsoft Viva governance and operating model across Viva Engage, Viva Connections, Viva Amplify, Viva Learning, Viva Insights, and related employee experience capabilities where applicable.




Define Power Platform governance boundaries for citizen development, environment strategy, connector governance, DLP policies, Dataverse usage, and CoE integration in collaboration with platform teams.
Provide L3/L4 guidance for complex collaboration issues, service degradation, mail flow failures, Teams performance issues, Share Point/One Drive access problems, policy conflicts, and tenant configuration challenges.
Drive automation and reporting using Power Shell, Microsoft Graph, M365 admin centers, Purview, Entra ID, service health dashboards, usage analytics, and automation runbooks.
Collaborate with identity, security, network, endpoint, service desk, application, compliance, and business teams to deliver integrated collaboration services.
Monitor Microsoft roadmap, service health advisories, feature releases, and evergreen changes to assess impact and plan controlled adoption.
Mentor operations teams on M365 administration best practices, troubleshooting methods, platform governance, and operational procedures.
Required Skills and Experience
10+ years of experience in Microsoft 365, collaboration services, messaging, workplace engineering, or digital workplace architecture.
Strong hands-on and architecture-level expertise in Exchange Online,



Share Point Online, One Drive for Business, Microsoft Teams, Microsoft Viva, Microsoft 365 Apps, Entra ID, and hybrid M365 environments.
Experience in designing M365 tenant governance, information architecture, collaboration lifecycle management, access controls, external collaboration, guest access, and compliance policies.
Strong understanding of Microsoft Purview capabilities including retention, sensitivity labels, DLP, eDiscovery, audit, information protection, and compliance reporting.
Experience with Exchange Online administration including mail flow, connectors, transport rules, shared mailboxes, distribution groups, mailbox policies, hybrid dependencies, and troubleshooting.
Experience with Share Point Online and One Drive administration including site provisioning, hub sites, permissions, sharing settings, storage management, sync troubleshooting, migration, and archival strategies.
Experience with Microsoft Teams administration including Teams policies, meetings, messaging, apps, guest access, federation, Teams Rooms, meeting devices, and service quality troubleshooting.
Working knowledge of Power Platform governance, licensing, connectors, DLP policies, environment strategy, and CoE practices.
Ability to create architecture documents, governance frameworks, service roadmaps, adoption plans, assessment reports, implementation guides, and operational transition documents.
Robust stakeholder management, consulting, workshop facilitation, customer advisory, technical leadership, and cross-functional collaboration skills.

📌 377201_& Collaboration Architect (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru