Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Apache Spark

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and prompt resolution of any disruptions to maintain business continuity and support organizational objectives effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure timely resolution of system issues and enhance overall system reliability.
- Document troubleshooting processes and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system health and proactively identify potential risks to prevent downtime.

Qualified & Technical Skills:

- Must To Have Skills: Proficiency in Apache Spark.
- Strong understanding of distributed computing concepts and big data processing frameworks.
- Experience in diagnosing and resolving performance bottlenecks in large-scale data processing environments.
- Familiarity with system monitoring tools and log analysis to detect and troubleshoot issues effectively.
- Ability to work with various data storage technologies and integrate them with Apache Spark workflows.
- Good communication skills to collaborate with technical teams and stakeholders for issue resolution.

Additional Information:

- The candidate should have minimum 3 years of experience in Apache Spark.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru