Job Description

Jio is inviting applications for the role Network & Security Administrator

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Requirements

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Qualification: BE / BTech / MCA

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- B.E./B. Tech in Electronics / Computers / IT / Electronics & Telecommunication / or other relevant streams.

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- Experience of 5+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

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Work Experience: 7–9 Years

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- Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.).

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- Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc.

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- Exposure to technologies like Cisco ACI, FTD firewalls, load balancers.

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- Demonstrated problem solving skills, solid conceptual and analytical skills along-with ability to work as an effective team member.

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- Excellent verbal and written communications skills.

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Key Responsibilities

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Scope

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- Provide subject matter expertise for the 24x7 operational support for network component (Routers, Switches, WAN Accelerators, Load Balancers, etc.) installation, management, configuration and troubleshooting expertise inclusive of passive components.

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- To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Firewalls/ IDS/ IPS/ etc.

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- Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed.

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Technical Skills

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- Expert level skills in configuring & troubleshooting of Network devices (LAN Switches/ Router/ Load Balancers). Preparing the Hardening Guidebook and necessary automation tool-kit.



Also carryout hardening of the network devices as per the laid guidelines.

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- In-depth knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS).

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- Hands on and Troubleshooting experience on ACI Network and Data center technologies.

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- Strong experience with L4-L7 Load balancing, firewall etc.

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- Good understanding of inter and intra tenant traffic flows, contracts.

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- Advanced operational and troubleshooting skills of routing, switching and application flows.

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- Broad experience in integration of service appliance to Cisco ACI deployments to includes load balancers and firewalls.

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- Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc.

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- Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same.

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- Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.

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- Expert level knowledge of IP addressing schemes (IPv4 & IPv6).

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- Knowledge of log co-relation engines/ methodology would be an advantage.

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- Should have worked in Remote Management environment using tools.

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Responsibilities

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The key responsibilities are highlighted below. The candidate is:

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- Expected to build, deploy, configure, manage & troubleshoot the LAN/ WAN network using the skills mentioned along with configuration for high availability. Also carryout hardening of the devices as per the laid guidelines.

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- Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.

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- Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met.

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- Required to be knowledgeable in other Infrastructure components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers etc. and TCP/IP concepts in order to assist in pinpointing problems that may or may not involve the network operations.

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- Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management.

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- Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).

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- Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updating/ modification requirements.

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- Expected to prepare RCA reports and suggest mitigation strategies.

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- Document network changes, incident resolutions, and root cause analysis reports.

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- Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents.

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Competencies / Expertise Required

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- Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member.

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- Excellent verbal and written communications skills.

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Key Skills

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- Cisco ACI or Cisco ASA

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- Cisco FTD

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- Nexus Switches

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- Load Balancer

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- Firewalls

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- F5

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- Radware

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📌 Network Security Administrator (Mumbai)
🏢 JIO
📍 Mumbai