Mail:- [email protected]

Customer Care Executive

Company: Naukripay

Job Type: Full time

Experience: 0–3 Years

Location: As per company requirement

Job Summary

We are looking for a friendly and customer-focused Customer Care Executive to handle customer queries, provide timely support, resolve complaints, and ensure a positive customer experience.

Key Responsibilities

- Handle customer calls, emails, WhatsApp messages, and inquiries.

- Understand customer requirements and provide accurate information.

- Resolve customer complaints and issues professionally.

- Follow up with customers to ensure proper resolution.

- Maintain customer records and update information in CRM/software.

- Coordinate with sales, operations, and other departments when required.

- Provide information about products/services, orders, payments,



and processes.

- Maintain a professional and polite communication style.

- Meet customer service and response-time targets.

Requirements

- Graduate/12th pass preferred.

- Good communication skills in Hindi and English.

- Basic computer and MS Office knowledge.

- Customer-oriented and problem-solving attitude.

- Freshers can apply.

- Previous customer service experience will be an advantage.

Skills

Communication | Customer Handling | Problem Solving | CRM | Follow-up | MS Office | Teamwork

Salary ₹30,000 per month, depending on experience and skills.

Apply Now – Naukripay

📌 Customer care executive ( Delhi )
🏢 Naukripay
📍 Delhi