17 Sep
|
alt.f coworking
|
Mumbai
17 Sep
alt.f coworking
Mumbai
Job Type: Full-time
Company Description alt.f coworking operates over 15 centers across Delhi NCR and Hyderabad, offering more than 12,000 desks to growing businesses. With over half a million square feet of thoughtfully designed workspace, the company focuses on serving small businesses and entrepreneurs. alt.f provides modern, flexible coworking environments that support productivity, community, and collaboration. Team members join a dynamic, service-oriented environment that emphasizes professional growth and member satisfaction.Role Description The Assistant Front Desk Manager is a full-time, in office position based in Gujarat, India. This role supports day-to-day front desk operations, including welcoming members and visitors, handling check-ins and check-outs, and managing inquiries in person, by phone, and via email. Responsibilities include overseeing reservations for desks, meeting rooms, and event spaces, maintaining accurate booking records, and coordinating with internal teams to ensure smooth operations. The Assistant Front Desk Manager helps drive high customer satisfaction by resolving issues promptly, maintaining a professional and welcoming environment, and ensuring front desk procedures are followed consistently.
The role also involves basic administrative tasks such as updating member information, preparing reports, and assisting with community events and office supplies coordination.Qualifications- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on creating positive member experiences.- Experience with Receptionist Duties, such as greeting visitors, managing front desk workflows, and handling phone and email communication.- Effective Communication skills, both verbal and written, to interact professionally with members, visitors, and internal teams.- Ability to manage Reservations for desks, meeting rooms, and events, including scheduling, confirmations, and conflict resolution.- Good organizational and time-management abilities, with attention to detail in documentation and follow-up.- Comfort with basic computer tools and office software (e.g., email, calendars, spreadsheets, and booking systems).- Prior experience in hospitality, coworking spaces, or customer-facing administrative roles is preferred.- Ability to work on-site full-time in Gujarat, India, and maintain a professional, inclusive, and welcoming demeanor.
📌 Assistant Front Desk Manager (Mumbai)
🏢 alt.f coworking
📍 Mumbai