About Rupeek:

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers cutting-edge financial products focused on monetising India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. In Apr 2024, Rupeek turned profitable and raised $25 in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.

Job title: Regional Business Head | Pan-India Role

Experience: 8-15 years

Location: Bangalore

Roles & Responsibilities:

- Take complete ownership and drive all business goals of Pan-India for growing Rupeek’s gold loan branch business Pan-India, aligning them with the organization's objectives.- Lead and deliver on targets of branch expansion and manpower hiring- Lead and deliver on targets for new customer acquisition, repeat business, revenue, retention, risk management and profitability.- Oversee the end-to-end execution and review process of the branch team, driving operational discipline and expanding offline customer acquisition channels.- Derive valuable insights from the field, collaborate with cross-functional teams,



and translate them into actionable business strategies to address operational challenges.- Identify, manage and report operational risks across multiple geographies, working closely with relevant functions to develop mitigation measures through policy, process, and technology.- Develop cost-effective customer engagement models and foster a culture of frugality within teams.- Ensure high-quality operational experiences to protect the brand.

Org Building:

- Recruit and mentor city and branch leadership to enhance operational excellence.- Coach,inspire, and lead the team towards success by providing regular feedback and training.- Establish a culture of continuous improvement to drive reliability and exceptional customer experiences.

Strategy:

- Develop and execute a comprehensive business road map, creating action plans to achieve desired business goals.- Build and diversify channels for business growth.

Desired Skill Set:

- Demonstrated sense of ownership, execution rigor, and design thinking.- Ability to engage and influence individuals within the operations team and cross-functionally.- Excellent people management skills for overseeing large teams.- Proficiency in tactical and structural problem-solving approaches.

Persona Specification:

- 8-15 years of experience in operations & sales roles within Banks, NBFCs, telecom, or other consumer-facing industries.- Leadership experience in gold loan businesses in BFSI would be highly preferred.- Preferably holds an MBA or equivalent qualification.- Proven track record of building and leading large teams (100+) across different geographies, showcasing exceptional execution capabilities.

Join us at Rupeek Fintech Pvt Ltd and contribute to our dynamic and high-growth organization. Your expertise and leadership will be instrumental in driving operational excellence and achieving remarkable business outcomes. We welcome applicants from diverse academic backgrounds with a preference for an MBA degree.

📌 Regional Business Head - Gold Loan Branch (Mumbai)
🏢 Rupeek
📍 Mumbai