Job Type: Full-time

Job description:Location: Vennala, KochiCompany: Masterpet Care Private LimitedAbout UsMasterpet is a tech-first pet care company based in Kerala, focused on delivering modern, high-quality grooming, wellness, and retail services for pets. We combine technology with genuine pet care to create a premium experience for pet parents.We are looking for a responsible and pet-loving Receptionist & Customer Experience Executive to manage our pet store operations in Vennala, Kochi.Key Responsibilities- Welcome and assist customers visiting the store- Handle appointment bookings and billing (POS system)- Answer phone calls and WhatsApp inquiries professionally- Maintain store cleanliness and front desk organization- Assist in managing inventory and stock display- Coordinate with grooming staff for smooth daily operations- Drive the pet pickup & drop van when required- Ensure pets are handled safely and comfortablyRequirements- Comfortable handling dogs and cats- Positive communication skills (Malayalam, English and basic Hindi)- Friendly, confident, and customer-focused personality- Basic computer knowledge- Valid driving license (LMV)- Freshers can applyPreferred Qualities- Interest in pets and animal care- Responsible and punctual- Ability to multitask in a fast-paced environment- Positive attitude and willingness to learnSalary & Benefits- Competitive salary based on experience- Growth opportunity in a fast-growing pet care startup- Friendly and energetic work environmentJob Type: Full-time- Work Location: In person

📌 Receptionist & Customer Experience Executive (Mumbai)
🏢 Masterpet Care
📍 Mumbai