**Project Manager - Order to Cash (OTC)** **Program:** AmpliFi ERP Upgrade Program **Location:** India (Onsite/Hybrid, per program requirements) **Engagement Type:** Contract **Experience Level:** Mid-Level (typically 6-10 years) **Position Overview** The OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience. **Key Responsibilities** + Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream. + Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC. + Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements. + Coordinate configuration, testing, and validation of order management, billing, and AR modules. + Manage customer master data readiness activities in coordination with the Data workstream. + Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master). + Lead status meetings, prepare reporting, and support steering committee updates for O2C. + Coordinate UAT planning and execution with business stakeholders and end users. + Support training, communications, and change management for O2C process changes.



**Program-Level Responsibilities:** + Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence. + Participate in cross-workstream coordination meetings to manage interdependencies. + Escalate risks and issues through defined program governance channels. + Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain. **Required Qualifications** + Bachelor's degree in Business, Finance, Supply Chain, or related field. + 6-10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation. + Familiarity with ERP OTC modules (e.g., Oracle Order Management). + Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes. + PMP, PRINCE2, or equivalent certification preferred. + Strong stakeholder management skills, particularly with commercial and customer-facing teams. + Excellent written and verbal communication skills in English. + Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint). + Ability to work across time zones with global stakeholders (onshore/offshore coordination). Robust facilitation, negotiation, and conflict-resolution skills.

📌 Project Manager - Order to Cash (OTC) (Mumbai)
🏢 NTT America
📍 Mumbai