Location: Thane, India

Company: Deerns Spectrum Ltd. Pvt./Deerns India

Employment type: Full-time

Level: Senior (hands-on, end-to-end responsibility)

Role Summary

As Senior IT Systems Engineer, you will support and further develop Deerns’
global IT environment. This role goes beyond traditional system administration
and plays a key part in our transition towards a scalable, global IT operating
model, with teams across the Netherlands, India, and future locations.

Based in our office in Thane, India, you will combine hands-on technical
expertise with a robust sense of ownership, structure, and continuous
improvement. You will not only resolve technical issues but actively contribute
to improving how IT services are delivered across regions.

The ideal candidate is a senior IT professional who is comfortable working in an
international, fast-growing environment, and who takes responsibility for both
technical stability and service quality.

Key Responsibilities

Technical Support & Infrastructure

* Provide high-quality L1/L2 support to internal users





* Troubleshoot issues across hardware, software, networks, and OS

* Manage Windows environments, Active Directory, and Microsoft 365

* Support servers, virtualization (VMware/Hyper-V), and network
infrastructure

* Contribute to Azure and hybrid cloud environments

Service Ownership & Continuous Improvement

* Take ownership of service quality and user experience

* Identify recurring issues and drive structural improvements

* Contribute to ITIL-based processes (incident, problem, and change
management)

* Improve documentation, standard procedures, and knowledge sharing

* Identify automation and efficiency improvements

* Support the development of a scalable and standardized global IT
support model

Global Collaboration & Seniority

* Work closely with international IT teams (Netherlands and other
Countries)

* Support standardization across tools, processes, and ways of
working

* Collaborate with internal

📌 Senior IT Systems Engineer – Infrastructure (Thane)
🏢 Deerns Groep
📍 Thane