17 Sep
|
Aristocrat Gaming
|
Gurugram
17 Sep
Aristocrat Gaming
Gurugram
Join Aristocrat, a global leader in gaming content and technology, where our
mission is to bring happiness to life through the power of play. As a Senior
Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will
play a crucial role in managing smooth billing operations across multiple
regions. This outstanding opportunity lets you lead a team of billing
specialists, support consistent billing processes, and promote automation
initiatives to ensure high-quality service and accuracy. Become part of a
dynamic, collaborative setting committed to excellence and innovation
WHAT YOU'LL DO
* Handle the daily billing queue, allocate work, and ensure SLA adherence for
India billing specialists.
* Support standard invoice creation, recurring billing, portal uploads, billing
status tracking, and initial corrections.
* Review billing output for accuracy, completeness, timeliness, and adherence
to SOPs and controls.
* Coordinate with Regional Billing Leads for Americas and APAC billing
requirements.
* Advance non-standard billing issues, contract/pricing questions,
and
customer-impacting exceptions to the appropriate regional owner or AR
Resolution Team.
* Train, cross-train, and guide India billing specialists to provide backup
support across regions.
* Maintain SOPs, process documentation, quality checklists, and billing
performance reporting.
* Use AI-enabled workflow tools, exception dashboards, and automated trackers
to prioritize billing queues and identify recurring billing issues.
* Support automation opportunities for invoice generation, portal uploads,
status reporting, and billing exception identification.
* Collaborate with the India AR Delivery Hub Manager and regional billing
owners to improve billing data quality and reduce manual interventions.
WHAT WE'RE LOOKING FOR
* 3+ Experience in billing, accounts receivable, order-to-cash, shared
services, or finance operations.
* Prior team lead, senior specialist, quality review, or p
📌 Senior Billing Specialist (Gurugram)
🏢 Aristocrat Gaming
📍 Gurugram