Aristocrat is seeking a dedicated and ambitious India AR Delivery Hub Manager to
join our world-class team. This role plays a key part in supporting global AR
processing, including cash application, billing support, and credit operations.
As part of our mission to bring happiness to life through the power of play, you
will have the outstanding opportunity to develop and successfully implement
strategies that will build the future of our AR services. If you are passionate
about driving operational excellence and continuously improving workflows, this
role was crafted for you

WHAT YOU'LL DO

* Supervise and coordinate India-based AR delivery team members handling cash
allocation, billing support, and credit operations.

* Own operational performance, daily prioritization, SLAs, quality,
cross-training, and backup coverage across India hub activities.

* Partner with regional and process leads to align service delivery and resolve
blocking issues.

* Build standard operating procedures, work intake processes, quality controls,
and reporting for centralized AR processing.





* Support the migration of transactional AR work from US/APAC into India while
maintaining service continuity.

* Seek ways to improve procedures, automate tasks, expand capacity, and
establish consistency.

* Support automation implementation within the India AR Delivery Hub,
encompassing standardized workflows, efficiency reporting, and quality
checks.

* Collaborate with regional AR leaders to identify repeatable work suitable for
AI-enabled automation and centralized processing controls.

WHAT WE'RE LOOKING FOR

* 5+ years of experience managing AR (preferred), shared services, BPO, finance
operations, or order-to-cash teams.

* Robust knowledge of cash application, billing, credit support, SLAs, and
operational controls.

* Proven experience managing multi-region collaborators and offshore/onshore
service delivery.

* Outstanding people leadership, process management, and communication skills.

📌 India AR Delivery Hub Manager (Gurugram)
🏢 Aristocrat Gaming
📍 Gurugram