Job Title

Sr. Coordinator- Content QA

Reports to

Manager Content

Location

Mumbai

Job Purpose
This role is responsible for ensuring the quality, accuracy, and compliance of digital content, often in an asynchronous or remote setting. Your primary focus is on reviewing and assessing various forms of content, such as written articles, videos, audio, or any other media type that is created and published online. including compliance requirements, observations, corrective actions, and their closure.
Responsibilities
Job Title

Sr. Coordinator- Content QA

Reports to

Manager Content

Location

Mumbai

Review and assess educational materials, including text, videos, student learning materials, synchronous and asynchronous content for accuracy, clarity, and alignment with curriculum objectives.
Identify errors, inconsistencies, or outdated information and recommend necessary revisions or updates. Ensure content is engaging, accessible, and meets quality standards
Proofread content for grammar, spelling, punctuation, clarity, and readability. Check formatting, tables, figures,



images, captions, and references.
Maintain QA checklists, observation trackers, and ensure timely closure of corrections
Coordinate with faculty, SMEs, content developers, editors, and designers for resolving QA observations
Conduct final quality checks before publication, printing, or LMS upload.
Identify recurring errors and contribute to improving content QA standards and processes
Verify that content aligns with predefined learning objectives, outcomes, and educational standards.
Conduct usability testing to evaluate the user-friendliness of the digital learning platform and content navigation.
Gather feedback from learners and instructors to make improvements.
Assess the effectiveness of multimedia components, simulations, and interactive elements in enhancing the learning experience.
Propose enhancements to content, such as adding supplementary materials, links to external resources, or mul

📌 Sr. Coordinator- Content QA (Mumbai)
🏢 Narsee Monjee Institute of Management Studies
📍 Mumbai